Mustang Conflict Resolution Process

                                                                                      

Mustang Soccer Conflict Resolution Process

The following is a conflict resolution process that should be followed by all members of Mustang soccer.  This will help to ensure timely and efficient resolution of all conflicts without creating an additional load of work for all parties involved.

The following type of conflict would be related to technical teaching of skills, tactics or overall approach to the game.  Ex: A coach is teaching players to execute basic passing, dribbling, shooting etc.  Parents, players and coaches should be familiar with age specific curriculum with relation to their concerns.

Comp Elite / Gold and Silver

  • Technical Complaint:
    •   Start with Head Coach
      • Levels of Escalation if Coach not able to resolve:
        • Assistant Training Director - Currently Fred Wilson/Boys and Pat Uriz/Girls
        • Division Coach
        • Age Group Director - Age appropriate
        • Coaching Director - Currently Kelvin Downes/U12-U19 Boys and Morgan Becker/U12-U19 Girls and Richard Northing/U9-U11 Boys and Girls
        • Honor the Game committee - Currently headed by Rodney Vernon
        • Mustang Board of Directors

Parents with concerns regarding a team should go directly to the coach of that team first.  If a concern is unable to be resolved then that concern should be forwarded to the Age Group Director (AGD).  If no resolution, forward to the boys or girls assistant directors accordingly.  If resolution is still unavailable, then the concern should then be forwarded to the Division coaching director of the respective Comp Elite age group involved.  If still no resolution, forward to the head of the Honor the Game committee.  If the concern still cannot be resolved, then it will be presented before the Mustang BOD.

 

The following type of conflict would be anything relating to rules as presented by Mustang Soccer.  This concern should go directly to the assistant director as the rules given the coaches are administrated accordingly by the coaches.  Coaches are directed to follow the rules.  Policies of this nature are enforced by the club as a whole.

  • Administrative Complaint:
    • Start with Team Coach
      • Levels of Escalation if Coach unable to resolve:
        • Age Group Director - Age appropriate
        • Assistant Training Director - Currently Fred Wilson/Boys and Pat Uriz/Girls
        • Coaching and Player Development Director - Currently John Doyle
        • Division Coaching Director - Currently Kelvin Downes/U12-U19 Boys and Morgan Becker/U12-U19 Girls and Richard Northing/U9-U11 Boys and Girls
        • Honor the Game committee - Currently headed by Rodney Vernon
        • Mustang Board of Directors

 

Parents with concerns regarding a team should go directly to the coach of that team first.  If a concern is unable to be resolved then that concern should be forwarded to the Age Group Director (AGD).  If a concern is unable to be resolved then that concern should be forwarded to the boys or girls assistant directors accordingly.  If no resolution is found, forward to the coaching and player development director.  If resolution is still unavailable, then the concern should then be forwarded to the Division coaching director of the respective Comp Elite involved.  If still no resolution, forward to the head of the Honor the Game committee.  If the concern still cannot be resolved, then it will be presented before the Mustang BOD.

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